Tips During Busy Indexing Times

Here's a post on the Indexing Facebook Wall that might be helpful:

Tips to avoid possible issues during busy indexing times

by FamilySearch Indexing on Sunday, June 5, 2011 at 10:48am

A message was just posted to the indexing program--you can find it under My Messages--with 10 steps to follow if you want to try to avoid possible issues today. We know that's a lot of steps and you don't have to follow them, but we'd love to hear feedback from those who did. Did the steps work for you?

Here are the steps with an important note at the end:

1.  Before 1:00 p.m. on Sunday (MDT, UTC-6), download up to 10 batches.
2. Open each batch to make sure the information is saved to your computer.
3. On the indexing start page (or the My Work page), click the Work Offline box.
4. Click OK. Note: You do not need to disconnect your computer from the Internet; you are simply telling the program not to connect to the indexing server while you index these batches.
5. Do not close your indexing program. Keep your computer on and your indexing program open until you have completed and submitted all 10 batches.
6. Work on your batches. You will not be able to submit or save your batches while in "offline" mode.
7. When you have completed all of your batches, return to the indexing start page, and click the Work Offline box to remove the check mark and return to "online" mode.
8. Click OK on the dialog box. Note: You should already be connected to the Internet.
9. Highlight each batch, and click Submit Batch.
10. Download more batches if you like, and start over at step 2.

If, while submitting your batches, you receive a message to update your program, this is an error. You do not need to update. Simply click OK. Let the program close. Wait a few minutes, and open the program again using the desktop icon. Once the program is open, try submitting your batch again.